Frequently Asked Questions

What does Richroc make? Shenzhen Richroc Electronic Co., Ltd. lists its main lines as mini UPS and backup battery products on its business platform store profile. Mini UPS units keep small devices such as routers, modems, and CCTV cameras running during a power cut, and backup batteries extend that running time. The category pages on this site describe each line, and the application pages describe the devices they serve.

Is there a product detail page with a specification table? No. No model in the source material carries a published specification sheet with per-model parameters, so this site has no product detail pages and no specification tables. Category, application, and guide pages describe uses and general principles, and any figure tied to a specific model must be confirmed through an inquiry. That restraint is deliberate, because a specification table for a model that has not published one would be invented, not verified.

What is the minimum order quantity? Minimum order quantity is confirmed per order. Marketplace listings for the company's products show small minimum quantities, but those are listing-level observations, not a published company policy, and this site does not present them as one. State the quantity range in your inquiry and the supplier will confirm what applies to your order.

What is the delivery time? Delivery time is not published on this site. No delivery figure appears in the verified source material, so none is stated here. Ask for delivery timing in your inquiry if it matters for your order, and treat any delivery promise that is not given in writing for your order as unconfirmed.

Are certificates available? Certificates are available upon request. No certificate names or numbers are published on this site, because the store profile publishes no certificate names for this company. Buyers who need documents for import or retail compliance should request them during the inquiry stage, so the right documents can be supplied for the destination market.

Can products be customised? The store profile records full customisation capability, cited there as a finding of an independent third-party verification report. Connector types, output combinations, housings, and packaging can be discussed as part of an order. Describe the requirement precisely in your inquiry, because a custom configuration is agreed per order rather than chosen from a standard list.

How long has the company been operating? The store profile lists three separate figures: Year Established 2009, a Verified Custom Manufacturer history of 14 years, and Years in industry of 17. This site states them side by side and does not merge them into a single history, because they measure different things. A formal company history for compliance purposes can be requested through the inquiry form.

Where is the company based? The store profile places the company in Shenzhen, in Guangdong, China. No street address is published on this site, because none has been verified. The inquiry form is the working route for contact, and the company contact named on the profile is Ms. Zita Huang.

Which devices can a mini UPS power? The company's marketplace listings describe use with WiFi routers, modems, CCTV cameras, and home network equipment, and the application pages on this site cover routers, modems, WiFi networks, CCTV, home use, small offices, optical network units, televisions, and portable use. The right match depends on the device's voltage and power draw, which is why the voltage and capacity guides ask buyers to check the device label before ordering.

Do you sell to retail buyers or only to businesses? The category and guide pages are written for both, but the buying route on this site is a business inquiry: quantity range, market or channel, and any custom requirement. Retail buyers looking for a single unit should use the inquiry form too, and state the quantity plainly so the supplier can confirm what is possible.